All shipping is done in partnership with Amazon. The Vintage Ruby Co. has no control over shipping rates, times and packaging within your purchase at Amazon.

All products will be shipped according to Amazon’s company policies and shipping methods to get you your parcel as quick as possible.

All returns must be facilitated through Amazon’s return program located within your customer account.

We ship all products directly from Amazon. All products ordered and subsequently shipped fall under the terms and conditions set forth by Amazon, at this address: https://www.amazon.com/gp/help/customer/display.html?nodeId=GGE5X8EV7VNVTK6R

Any questions or concerns about the policy please contact us directly at in[email protected]